Work for Oliver's Travels
Keen to jump-start your career by working in one of the travel industry's top brands? Passionate about travel? Then we'd love to hear from you!
Apply now for the existing vacancies we've listed below, or just email us your CV for future openings: jobs@oliverstravels.com
Product Executive
We’re Oliver’s Travels and we’re passionate about making travel extraordinary. Our dedication has been rewarded through multiple awards, including being awarded First Place in the 2024 Conde Nast Traveller Readers’ Awards and we have recently been named in the Sunday Times Fast Track 100 companies.
We are seeking a proactive and detail-oriented Product Executive to join our France Product team. The ideal candidate will play a key role in optimising our resources and enhancing our product offerings to ensure they meet the highest standards, while also maintaining strong relationships with owners and clients to foster collaboration and help drive success.
Salary: £29,000
Responsibilities:
- Performing tasks to ensure the product is brought to market accurately (e.g., proofing copy, data entry, and implementing data).
- Providing task and project support to product team members.
- Developing relationships with suppliers and property owners, liaising about property listings, contracts and terms and conditions.
- Supporting coordinating and loading of new products. Ensuring web content and documentation provided to our clients is accurate.
- Proficient understanding of pricing - able to understand and handle pricing issues, queries, price matching etc
- Taking ownership of ad-hoc projects with the support of management.
- Act as the initial point of contact for all phone calls to the product team.
- Assisting with customer complaints procedures to ensure satisfactory resolutions.
- Utilising Chat GPT and creatively writing new and existing product copy.
- Working with the marketing team to promote special offers and provide regular suggestions for marketing campaigns to PM
- Supporting the Customer Services team with customer complaints procedures to ensure satisfactory outcomes.
- Participate in FAM trips and events to enhance a wider product knowledge. Working to inspect product and build relationships with suppliers.
What you need (experience and skills):
- Excellent numeracy and ability to accurately price
- Excellent organisational and administrative skills accompanied by a high level of attention to detail.
- Previous experience in a product role within the travel industry.
We'd also love to see (but it's not a requirement):
- Fluency in French
Product Assistant
We’re Oliver’s Travels and we’re passionate about making travel extraordinary. Our dedication has been rewarded through multiple awards, including being awarded First Place in the 2024 Conde Nast Traveller Readers’ Awards and we have recently been named in the Sunday Times Fast Track 100 companies.
We are seeking a proactive and detail-oriented Product Assistant to join our France Product team. The ideal candidate will play a key role in optimising our resources and enhancing our product offerings to ensure they meet the highest standards.
Salary: £26,500
Responsibilities:
- Supporting the administrative tasks of the product team, such as adding and loading rates, publishing special offers, writing descriptions etc
- Liaising with property owners, suppliers and agents with queries and issues regarding property listings, contracts and terms and conditions.
- Develop an understanding of CRM, Salesforce, chat GPT and OT booking system
- Adding/updating properties on our website (content, prices, availability) Ensuring web content and documentation provided to our clients is accurate.
- Utilising Chat GPT and creatively writing new and existing product copy. Liaising with property owners, suppliers and agents regarding minor queries and issues about property listings and terms and conditions.
- Creating and updating reports and spreadsheets using Excel and Salesforce
- Assisting with the teams ad hoc projects and tasks
- Act as the initial point of contact for all phone calls to the product team.
- Maintain our relationships with suppliers and owners
- Assisting the sales team with queries regarding pricing, availability, and property listings
- Assisting with queries and issues regarding property listings, contracts and terms and conditions
- Attending FAM trips and events to develop product knowledge
- Promoting the company and always maintaining excellent working relationships with suppliers
What you need (experience and skills):
- Effective time management skills
- Excellent numeracy and ability to accurately price
We'd also love to see (but it's not a requirement):
- Fluency in French
We welcome and encourage candidates to apply, even if they do not meet all the listed requirements. Oliver’s Travels is an equal-opportunity employer and does not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
If you require any adjustments to participate fully in the application process or to perform the duties of the position you're applying for, please do ensure to let us know. We are dedicated to accommodating your needs to ensure a fair and inclusive recruitment process. Please email: jobs@oliverstravels.com