Work for Oliver's Travels
Keen to jump-start your career by working in one of the travel industry's top brands? Passionate about travel? Then we'd love to hear from you!
Apply now for the existing vacancies we've listed below, or just email us your CV for future openings: jobs@oliverstravels.com
There are currently 8 positions available at Oliver's Travels! ⬇️
Business Analyst/Project Manager
An exciting opportunity has arisen to work in a fast-growing, dynamic and young company in the travel industry for a business-minded analyst with great technical knowledge and project management skills.
The role:
- Assist in defining and achieving business objectives & priorities; calculating the ROI of each marketing channel and internal operation; streamlining of processes and optimization of costs. This can be done using our existing systems (such as Salesforce, Booking System, Google Analytics, marketing reports) and/or any new tools that will aid the gathering of the required data.
- Taking general concepts from the different departments (primarily Marketing, but also from Product and Sales) and turning them into a formal specifications for our development agency.
- Acceptance testing of the development work to ensure it meets the specification and functional requirements.
- Project management: Liaise with all stakeholders (internal technical leads of each department and the development agency) to manage priorities and delivery based on the business priorities and impact of each request to the bottom line.
- Improve internal processes by acting as a central knowledge base for all our systems and documenting all procedures and methods in a central record, as well as working with the different departments to ensure these guidelines are being followed at all times.
- Training new members of staff in our processes and systems. - Reviewing our PPC agency reports regularly to assess KPIs, optimize costs and improve overall efficiency of the campaigns.
- Review and assess cost-benefit of our current post conversion costs (e.g. concierge service) and potential ancillary sales. - Assist with our CRM strategy and segmentation.
Skills and experience required:
- At least 3 years in a business analyst role or similar.
- A technical aptitude with strong attention to detail and analytical skills
- Ecommerce/digital experience: Understanding and defining requirements for ecommerce websites
- Acceptance testing of solutions
- Strong problem-solving skills, business minded and a strategic thinker. Ability to balance efficiency with effectiveness.
- Project management skills including working with external agencies/stakeholders and with varied internal departments.
- Strong IT, and in particular Excel skills.
Nice to have:
- Typo3 or similar CMS experience
- Salesforce CRM reports and workflows. CRM Solutions Architect with experience with Amp and SQL Scripts for complex segmentation an advantage.
- Basic understanding of HTML/CSS/JavaScript
- Experience in integrating partners and APIs
- Google Analytics/Klipfolio
- Experience under Waterfall or Agile
Benefits: You’ll be working in a team of young, hard-working and passionate travellers from a range of countries. Breakfast, drinks and early finish Fridays all on the company!
Apply with your CV and cover letter to jobs@oliverstravels.com. The role is for an immediate start at our office in London.
Digital Marketing Executive
An exciting opportunity has arisen at Oliver’s Travels to join our Marketing Team. This is a great chance for someone passionate about digital marketing to join a fast-growing, dynamic and progressive travel company that promotes innovation and self-drive.
Working directly with the Head of Marketing, this role would suit a hands-on ‘all-rounder’ marketeer with a keen attention to detail, proven background in different aspects of Digital Marketing and excellent analytical skills combined with strategic and creative thinking.
This dynamic role will involve:
- Working closely with the Paid Search and Paid Social Agency to manage all our PPC campaigns from budget forecasting and allocation to ad creative, strategic direction, monitoring and reporting.
- Assist in managing the website and all that comes with it, including analyzing the stats and data, coming up with ideas to improve it, following projects through, prioritizing tasks and getting any issues or bugs fixed. This will involve both liaising with the Development agency and working in the CMS editing or creating new content and pages.
- Building, setting up and running our marketing automation activity including all email campaigns and workflows. With the support of the Marketing Communications Manager you will learn our systems and objectives to deliver a better CRM strategy altogether.
- Work with the Affiliate Agency and potentially look into taking the affiliate channel in-house.
- Work with our distribution channel partners (such as villa listing sites) and look at potential new partners and systems to work better with them.
- Communicating with our agents regularly to make sure we are getting the best out of our relationship with them, plus try to grow our agents database, particularly in the US.
- Support the whole Marketing Team in any other ad-hoc projects like Social and Content campaigns, CRO tests and YouTube video campaigns.
- Measure and report on all performance.
Skills and Experience required:
- 2 years experience in Marketing with at least 1 year focused on Digital Marketing.
- Understanding of all digital channels and how they work together and impact the customer journey
- Experience using CMS platforms and EMS systems (ExactTarget/Salesforce Marketing Cloud a bonus) plus good knowledge of online tools such as Google Analytics, Google AdWords and Facebook Ad Manager. Basic knowledge of HTML a plus.
- Good copywriting skills with an eye for detail.
You will be…
- Self-motivated and a team player; You will have the ability to manage a complex and varied workload with excellent organization, time management and interpersonal skills.
- Committed and accountable; You will be able to take on any project and follow it through with determination and attention to detail.
- Keen to keep up to date with the latest digital marketing trends and best practice.
- Passionate about digital marketing with a 'Can-Do' attitude! Looking for someone with a positive mindset, enthusiastic and overall a great attitude towards work!
Benefits: You’ll be working in a team of young, hard-working and passionate travellers from a range of countries. Breakfast, drinks and early finish Fridays all on the company!
Apply with your CV and cover letter to marketing@oliverstravels.com The role is for an immediate start at our office in London.
Digital Content / Marketing Internship
We are looking for a digital content/marketing intern to join our fast-paced boutique online travel agency based in Clapham, London. This internship is for 12 months, will suit a placement student and will be remunerated with travel expenses only (£500 p/month).
What the role involves / you will learn:
- Preparing and setting content for the Oliver’s Travels blog
- Copywriting and proofing
- Preparing content for social media including image editing
- Create shareable content (quizzes, gifs, polls)
- How to optimize web content (basic SEO)
- Mailing gifts and brochures to our customers
- Assist the marketing team on various content and CRM projects
- General marketing and content skills
- Tools and systems: Wordpress CMS, Salesforce, Canva plus a variety of social/content tools
Skills required:
- Passionate about travel
- Excellent written English
- Creative mind
- Interest in blogging and creating content (having a blog would be a plus)
- Interest in social media
- Photoshop/design/video-editing skills an advantage
Other benefits: You’ll be working in a team of young, hard-working and passionate travellers from a range of countries! Daily breakfast, drinks and early finish Fridays (with our own bar onsite) all on the company!
Apply with your cv and cover letter to oliver@oliverstravels.com by Friday 26 April, 2019.
(Ideal start date May/June 2019)
Villa Contractor – France (UK or France based)
We are looking for a friendly Villa Contractor to join our dynamic France, Italy & Ski product team.
France is our biggest programme at Oliver’s Travels and where it all began for us 14 years ago. It boasts a stunning portfolio of châteaux, manor houses and luxury villas. Italy & Ski is growing at a fast speed and likewise, features a mouth-watering collection of villas and chalets respectively.
This role will require you to work closely with the France Product Manager, in order to contract new and existing product all over France. You will help to grow and develop our portfolio of unique properties whilst ensuring its optimal performance at all times and whilst forging successful relationships with our suppliers.
This role would suit someone with similar contracting experience in the travel industry, who has the ability to recognise the right product and negotiate the best conditions, whilst remaining true to our brand, our targets and also our values. You will be working closely with a small team on a large and successful programme, where you can make a difference.
If this sounds like you, we would love to hear from you. You’ll be working in a team of hard-working and passionate travellers from a range of countries. Breakfast, drinks and early Friday finish all on the company!
Please send your CV to jobs@oliverstravels.com along with a cover letter explaining why you are the right person for this role and why you would like to join our team.
Duties would include:
- Contracting new (and existing) properties to the required brief and standards and securing optimal commercial terms and conditions
- Actively developing and growing the France programme
- Managing and maintaining successful supplier relationships
- Meeting company targets, aims and strategic planning
- Carrying out price and market analysis
- Preparing and analysing data and reports
- Researching and obtaining contracting and product loading information and preparing it on relevant forms, contracts and reports
- Liaising with the marketing team on special offers and marketing campaigns
- Assisting with queries regarding pricing, availability and property listings
- Providing feedback and proactively contributing to the team’s performance
- Promoting the company and being a positive company ambassador at all times
- International travel may be required to develop product and liaise with suppliers
Requirements
- Contracting experience within the travel industry (and ideally villas in France) is essential
- Track record of results inside a product/contracting environment
- Proven supplier management skills
- Excellent negotiation skills
- Excellent organisational, communication & interpersonal skills
- High degree of numeracy and commercial acumen
- Ability to problem solve and make decisions
- Ability to be flexible and a good team player as well as work independently
- Excellent English verbal and written communication skills
- Fluency in written and spoken French highly desirable
In-depth knowledge of France highly desirable
Villa Contractor / Product Manager
We are looking for a Villa Contractor / Product Manager to join our passionate team, driving their destinations forward to achieve strategic targets.
Typical duties include
- To be a destination guardian - driving their destination(s) forward to achieve strategic targets.
- To be responsible for all product development within these destinations, ensuring it is based on the strategic aims of the business, and in line with the market-led product strategy briefs
- Recruiting properties to ensure that the most appropriate product is on sale at optimum market price and rate
- To have ownership of all operational supplier relationships within these destinations, and to be responsible for achieving and maintaining the very best working relationship in each case.
- To be accountable for ensuring all products on sale within the geographical area adheres to the company's stringent guidelines on quality and criteria.
- To ensure that regular and concise communication is maintained with other departments, specifically sales and marketing and all other areas of the business.
Requirements
- Contracting experience within travel (and ideally villas) is essential
- Track record of results inside a product/contracting environment
- Proven supplier management skills
- Excellent negotiation skills
- Demonstrable organisational, communication & interpersonal skills
- High degree of numeracy, literacy and commercial acumen
- Ability to work within a team and alone
Send your CV to jobs@oliverstravels.com
Product Assistant - France, Italy & Ski
We are looking for a friendly Product Assistant to join our dynamic France, Italy & Ski product team.
France is our biggest destination at Oliver’s Travels and where it all began for us 14 years ago. It boasts a stunning portfolio of châteaux, manor houses and luxury villas. Italy & Ski is growing at a fast speed and likewise, features a mouth-watering collection of villas and chalets respectively.
This role will require you to work closely with the Programme Manager and Product Executive as well as the respective destination Product Managers, in order to support in the running of the France, Italy & Ski product in the UK office. You will perform many of the administrative needs of the product, ensuring its optimal performance at all times, through various administrative tasks and projects.
This role would suit someone who likes to provide administrative support, who would like a career in travel and the opportunity to work closely with a small team on a large and successful programme and therefore make a difference.
If this sounds like you, we would love to hear from you. You’ll be working in a team of hard-working and passionate travellers from a range of countries. Breakfast, drinks and early Friday finish all on the company!
Please send your CV to jobs@oliverstravels.com along with a cover letter explaining why you are the right person for this role and why you would like to join our team.
Duties would include:
• Adding and updating properties on our website and partner sites (content, prices, availability)
• Data entry (CRM, Salesforce, Booking System)
• Liaising with overseas property owners, suppliers and agents with queries and issues regarding property listings, contracts and terms and conditions
• Assisting sales team with queries regarding pricing, availability and property listings
• Ensuring Oliver's Travels product is being delivered to standard (e.g. proofing copy, data entry, implement data)
• Assisting with the customer service procedures and feedback
• Promoting the company and maintaining excellent working relationships with its supplier at all times
• International travel may be required to develop product and liaise with suppliers
Requirements & Skills
• Data management and administrative skills
• Excellent organisational and time-management skills (ability to prioritise and escalate)
• Ability to multitask, take initiative and be pro-active
• MS Office Skills
• Good numeracy skills and logical thinking
• Excellent attention to detail
• Ability to successfully manage relationships with suppliers
• Ability to be flexible and a good team player
• Excellent English verbal and written communication skills
• Fluency in written and spoken French and/or Italian highly desirable
• Relevant experience in product and/or contracting departments in a travel company desirable
Wedding Sales Consultant
We are looking for a friendly Wedding consultant to join to join our passionate team.
Typical duties include
- Dealing with wedding enquiries and providing a high level of customer service to all clients
- Meet potential customers both on site & in London, and promoting the Oliver’s Travels brand
- Maintaining statistical and financial records
- Liaising with both owners and clients to deliver seamless booking experience.
- Exceed monthly sales targets
- Strong communication skills with the ability to make the client feel loved
- Property inspection visits in France and Italy in particular - yup, you get to travel!
Requirements
- Previous sales experience as a wedding consultant for a tour operator
- Outstanding people skills and an impressive client focus to build lasting relationships with partners and customers
- Strong organisational and administrative skills with exceptional attention to detail
- The ability to work under pressure and deliver excellent customer service
- An empathetic and approachable team player with a strong can do attitude
- A passion for boutique and luxury weddings
- Availability to work full time from London
Preferred
- Fluency in French, Italian, and English!
Working hours are 9am - 6pm at our Clapham offices, Mon - Fri (early finish Fridays).
Intern / Work Placement
Are you considering a career in travel? We have two work placement opportunities available (Product, sales and marketing). The positions are best suited to an undergraduate needing a work placement as part of their degree but they are not limited to this.
Send send your CV to jobs@oliverstravels.com