• We specialise in luxury villa rental, and are proud of our industry expertise and personal touch. We’ve been doing this for over 15 years, so we definitely know a thing or two about maximizing rental returns!
• Our sales team are all experienced destination experts with in-depth knowledge about the villa holiday industry – we don’t use a call centre like many other travel companies. We’ll also send a member of the team to come and check out your property (and more importantly, meet you!)
• Our concierge team goes the extra mile for our customers, helping with local area knowledge, day-trips, travel options and much more. Between them they speak English, French, Spanish, Italian, German and Portuguese, so we have a lot of the world covered!
• We are open 7 days a week and the phones are answered 24 hours a day. So we never miss an opportunity to book your property, no matter what time zone the customer is in. 
  
  

Marketing Machine

• Our state of the art website is extremely user-friendly and optimized for both mobile and tablet. Our search filters allow our customers to quickly find exactly what they’re after.
• Partner websites – we advertise your property on a number of partner websites to ensure we maximize your bookings. The average property in our portfolio is advertised on at least five other websites at no additional cost to you.
• SEO & PPC – we make sure we appear on the first page of Google for as many relevant keywords and search phrases as possible.
• PR – we regularly appear in the national press and travel magazines. Over the last two years we have averaged over 10 pieces of press coverage per month.
• Social media – we have a very active social following (over 100,000 followers).
• CRM and newsletters – regular customer e-newsletters featuring our properties.
• Extensive blog including regular roundups of Top 10 properties, owner interviews to feature your property and regional travel guides.
• Promotions – we regularly run competitions and other campaigns to engage and grow our audience.

Customer Focus

• We are members of ASTA and we also offer the ability to book by credit card for added ease and peace of mind for our customers.
• Multi-award winning - including British Travel Awards (2014-2017 including Gold for Best Luxury Villa Holiday Company), Family Traveller Awards, Junior Design Awards and Made for Mums Award.
• Feefo Award – Highly Commended for Excellence in Customer Service. 
• 96% customer service rating - Feefo